This Privacy Policy explains how Pro Grid collects, uses, and protects your personal data when you visit this website or contact us through it. We are committed to handling your data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Pro Grid is a premium electric vehicle rental service based in Greece. For any privacy-related questions, you can reach us at info@progrid.gr or by phone at +30 698 314 1848.

2. What Data We Collect

When you submit our contact form, we collect the following information:

• Full name
• Email address
• Phone number
• The content of your message

We may also collect limited technical data automatically, such as your IP address and browser information, through cookies and similar technologies used to operate the website.

3. How We Use Your Data

• To respond to your enquiry and communicate with you about our services.
• To provide information about vehicle availability and rental arrangements you request.
• To operate, maintain, and improve the website.

4. Legal Basis for Processing

We process the data you submit through the contact form on the basis of your consent and to take steps at your request prior to entering into a rental agreement. Technical data is processed on the basis of our legitimate interest in keeping the website secure and functional.

5. Data Sharing

We do not sell your personal data. We do not share it with third parties except where required by law, or where necessary to fulfil a service you have requested (for example, our website hosting provider).

6. Data Retention

We keep the data submitted through the contact form only for as long as necessary to respond to your enquiry and for any subsequent rental relationship, after which it is deleted unless we are legally required to retain it.

7. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict our processing of your data.
• Withdraw your consent at any time.

To exercise any of these rights, contact us at info@progrid.gr.

8. Cookies

This website uses cookies that are necessary for it to function correctly. You can control or delete cookies through your browser settings, though disabling them may affect how the site works.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@progrid.gr.